Terms and Conditions
Valencia Student Housing Website and SMS Terms
Effective date: November 1, 2026
About these terms
These terms describe use of https://www.valenciaapartments.com/ and Valencia Housing, LP’s optional text-messaging program. They do not create a tenancy, approve an application, reserve a unit or replace a signed lease. Nothing here limits rights that cannot legally be waived.
Website information
The website provides information about Valencia Student Housing and access to housing inquiries and resident services. Availability, rates, promotions and features may change. Contact the leasing office to confirm current details. Rental commitments, deposits and other housing obligations are governed by applicable written documents and law.
Responsible use
Provide accurate information and use forms for legitimate inquiries or service requests. Do not interfere with the website, submit malicious code, impersonate another person or provide personal information you are not authorized to share.
General website forms and chat are not emergency services. For an emergency, call 911. Follow the property’s established procedures for urgent maintenance.
Optional text messages
Valencia Housing, LP offers separate optional message categories:
Customer care: responses to inquiries, tour or appointment coordination, application updates and communications related to your requests.
Promotions: leasing offers, property events and other promotional information.
Select the categories you want through the separate consent choices. Promotional text consent is not a condition of purchase, housing application or tenancy. Messages may be delivered using automated technology.
Message frequency varies. Message and data rates may apply. Delivery depends on your mobile provider and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Opting out and getting help
Reply STOP to unsubscribe. You may receive a final confirmation message. Reply HELP for assistance, email support@valenciaapartments.com, or call 805-549-4842.
If your number changes, update your contact information with us. Do not enroll a number you do not control.
Privacy
Our Privacy Policy at https://www.valenciaapartments.com/privacy-policy explains how we handle information and messaging consent. Consent does not authorize unrelated third parties to market to you.
Applications and housing rights
Submitting a website inquiry does not constitute a rental application or approval. Application and screening procedures are explained separately. For help accessing information or requesting a reasonable accommodation, contact our office. These terms do not replace or restrict protections under applicable fair-housing, consumer-protection or landlord-tenant law.
External services
The website may link to application, payment or other service providers. Review their applicable terms and privacy notices before providing information. Those links do not alter Valencia’s obligations regarding information it receives or controls.
Changes and contact
We may update these terms by publishing a revised effective date. Changes do not automatically expand the SMS consent you previously provided.
Valencia Housing, LP / Valencia Student Housing
555 Ramona Drive
San Luis Obispo, CA 93405
support@valenciaapartments.com
805-549-4842